Contact · Liuyang shop desk
Write to the desk, we read it
EVERY DAYXuYue Ecom (XiuYue E-Commerce Co., Ltd.) answers messages from the same counter that weighs and ships its parcels. A question about a bay, a sheet or a restock window reaches the bench lead directly, and the reply comes from a person who can read the parcel record. Use the form below or write to askus@xirtech.my, and tell us which part of the counter your question concerns. Review the services first →
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Write to the counter desk
Fill in the fields below and send. The message is prepared in your email application and addressed to askus@xirtech.my, so you keep a copy of what you wrote and you can attach anything the desk should see.
XuYue Ecom (XiuYue E-Commerce Co., Ltd.)
- Address
- 134 Minzhu Group, Mianjiang Village, Gugang Town, Liuyang City - 410000, China (CN)
- askus@xirtech.my
- Phone
- +16064465103
- Business hours
-
- Monday to Friday08:30 to 18:00
- Saturday09:00 to 15:00
- SundayClosed
Before you write
Three questions the desk answers most
Yes. Visits are arranged during restock windows so the aisle stays clear and the bench can be seen working. Write to the desk with a preferred day and time, and the counter lead will confirm a window that does not overlap the courier call.
Messages that arrive during business hours are usually read the same day. Anything received after the counter closes is read at the next opening, before the first weigh. If a matter concerns an open order sitting, say so in the subject line so it can be scheduled first.
Include the order number, the bay number if you have it, and the date the carton was weighed. With those three details the desk can pull the waybill and the ship-out sheet line without searching, and the reply can quote the actual reading from the scale.
XuYue Ecom opens its ship-out window every working morning, and the counter stays open for store notes and restock checks until the last row bay is cleared. Ask the desk about a window.